By purchasing any items in the Teyvat Tribune shop, you are acknowledging the following information:
- Each item listed in this shop is a preorder item, meaning that the item has not yet been manufactured. As such, the actual colours, textures, etc. of your order may vary from what you see onscreen.
- Estimated order fulfillment is September 2023 (subject to change). Fulfillment will not begin until all items have been produced.
- Orders consisting solely of PDFs (as well as the PDFs associated with any order that contains physical items) will be emailed out a week after all physical orders have been shipped.
- We are unable to ship physical orders to the following countries at this time:
Afghanistan, Belarus, Bhutan, Brunei Darussalam, Lao People's Democratic Republic, Libya, Russian Federation, South Sudan, Syrian Arab Republic, Timor-Leste, Turkmenistan, and Yemen
- As these items are preorders and made-to-order, we are unable to offer refunds after your item has shipped. If you need to cancel your order before it ships, please send us an email and include your order number.
- Please note that any VAT/Duties/Import charges are the responsibility of the buyer. Products will be shipped from the USA.
- If you need to contact us about your order or update your shipping information, please send us an email or reach out to us on Twitter.